Morayfield Mower Centre

Customer Reviews about Morayfield Mower Centre:

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  The worst service Ive ever experienced - wish Id read these reviews before going there. I decided to buy one of their self propelled mowers after being assured that they were a family company and would only sell a mower to a customer if they were totally satisfied it would suit the customers needs. I asked if I could start it up and check the drive speed to make sure it would be suitable. They said this was not possible as if they put oil and fuel in it, it would be considered second hand, and that in could just slip the drive if I needed to go slower. I should have smelt a rat! When I got it home I found it was a lot faster than my old mower (33% faster I have since found out) and was not mowing the grass correctly (leaving clumps when mulching and odd blades of grass). It was obviously far too highly geared for my application and the drive was of the type that must either be fully engaged or disengaged (no slipping or feathering of the drive as per the manual and advice from the manufacturer, who I later contacted. The manufacturers tech staff admitted it was a highly geared unit and said there was a "Slown Down Kit" available and gave me the part number). When I rang to complain I was asked to bring it in and they would show me how to use it!!!! After using mowers from push reel mowers, Victa toe cutters, to the latest walk behinds and self-propelled, plus horse and tractor drawn mowers and rideons over a period of 55+ years in areas from Victoria to the Northern Territory and everywhere in between, I think I know a little bit about using mowers. In addition to that Ive had extensive mechanical experience. I took the mower back where I patiently watched their demonstration on how to use it and was informed there was no way it could be returned. The when I asked if the speed had been modified, I was informed it was fine and to just not push the drive engagement lever as hard. When I pointed out this was against advice in the manual and against manufacturer advice, I was told, "GET A LIFE" and the manager walked off. DISGUSTING, DECEIVING CONDUCT BY PEOPLE WHO DONT KNOW THEIR PRODUCTS AND DONT CARE ABOUT THEIR CUSTOMERS. Ive had to buy another mower which I got from a big mower place a little further north - what a difference - demonstration before buying and friendly, knowledgeable service. This mower does the job perfectly.
  By Herpex Isra Pexhavid, December 14, 2017

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About Morayfield Mower Centre in Morayfield

Our company Morayfield Mower Centre is located in the city of Morayfield, region Queensland. The legal address of the company 291 Morayfield Road. The scope of our company Real Estate & Home Improvement, Lawn & Garden Equipment & Supplies. For more information, call (07) 5498 7794



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